A Message from MTI Regarding Coronavirus (COVID-19)

A Message from MTI Regarding Coronavirus (COVID-19)

UPDATED: 10th November 2020

In response to the global pandemic, we have worked diligently to try and answer your questions regarding the unique circumstances that have emerged as a result of Coronavirus. Our first priority is the safety of our customers and their organisations as well as our staff and partners.

We have gathered some information that we hope will help clarify our policies and inform your decisions moving forward. Instructions of 'what to do next' also appear below. Please read and absorb all information on this page and continue to check back here for updates.

Cancellations and Postponements

TO POSTPONE YOUR PRODUCTION:
Please send an email with your updated performance dates to shows@mtishows.co.uk.

In light of the unique situation we will waive any additional rental fees that might be due due to a postponement for hire materials delivered before 31st March 2020. We regret that we are unable to extend this waiver to hire materials delivered after this date. Any additional rental fees that are incurred for materials delivered after 1st April 2020 will be charged for at the rate quoted on your Performance Agreement. 

While we cannot anticipate every circumstance, we do not expect that any such rescheduling requests will be denied unless a proposed "new" performance date cannot be allowed due to a pre-existing restriction/production.

Please note: we are unable to postpone productions without some indication of when you might want to stage the production. Even just a rough idea of a month is fine – we can always adjust that as your plans firm up.

TO CANCEL YOUR PRODUCTION:
Please send an email to shows@mtishows.co.uk, informing us of your need to cancel because of the current, unprecedented circumstances.

All rental materials currently in your possession should be returned to our Hire Library as quickly as possible.

If your Performance Agreement was issued before 21st August 2020, and all your hire materials were delivered to you before 1st April, then all cancellation fees will be waived and your deposit refunded, provided that the rental materials are returned in good order.
If you have received hire materials after 1st April 2020 then you will be liable for the hire charges and postage costs incurred. 

For Performance Agreements issued after 21st August 2020 please consult Clause 6 of your Agreement.

BROADWAY JUNIOR SHOWS:
Unfortunately, as per Clause 6 of your Performance Agreement, we are unable to offer a refund for purchases of Broadway Junior shows. We would be happy to assist you with rescheduling your production before 31st December 2021.

RENTAL MATERIAL / HIRE LIBRARY

Our Hire Library is fully open and will remain open throughout the period of lockdown in England. All despatches of hire materials and ShowKits will be processed as normal. If you have rental materials to return then please return them as quickly as possible.

STREAMING REMOTE PERFORMANCES

MTI offers Remote Performance Rights for select titles – the ability to produce the show with cast members performing remotely rather than live onstage. Remote Performance Rights allow you to use video conferencing technology (e.g. Zoom) or other recording methods to create and capture a “Remote Performance” of your musical to be shown on a password-protected streaming platform. 

Learn more and see shows available for Remote Performance Rights.

STREAMING LIVE PERFORMANCES

Does social distancing mean that you can't reach your usual audience numbers?
Are you needing to grow your audiences in order to cover additional costs related to the pandemic? 
Our new Streaming Licence for schools and amateur organisations aims to celebrate and showcase live theatre during these unprecedented times. 

Learn about our Streaming Licence

USER GENERATED CONTENT / FAN VIDEOS

We at MTI always appreciate the incredibly entertaining and uplifting videos witnessed online and on social media, especially over these last few weeks.

While we encourage you to continue sharing your gifts and talents, we ask that you please read these User Generated Content Guidelines for some great suggestions on getting the most out of your Fan Video. Please tag @mtieurope