A Message from MTI Regarding Coronavirus (COVID-19)

A Message from MTI Regarding Coronavirus (COVID-19)

UPDATED: 5th January 2021

In response to the global pandemic, we have worked diligently to try and answer your questions regarding the unique circumstances that have emerged as a result of Coronavirus. Our first priority is the safety of our customers and their organisations as well as our staff and partners.

We have gathered some information that we hope will help clarify our policies and inform your decisions moving forward. Instructions of 'what to do next' also appear below. Please read and absorb all information on this page and continue to check back here for updates.

Cancellations and Postponements

TO POSTPONE YOUR PRODUCTION:
Please send an email with your updated performance dates to shows@mtishows.co.uk.

If you have already received hire materials from us, and in light of the on-going unique situation,  any additional rental fees that might be due as a result of postponing your production will be waived.

While we cannot anticipate every circumstance, we do not expect that any such rescheduling requests will be denied unless a proposed "new" performance date cannot be allowed due to a pre-existing restriction/production.

Please note: we are unable to postpone productions without some indication of when you might want to stage the production. Even just a rough idea of a month is fine – we can always adjust that as your plans firm up.

TO CANCEL YOUR PRODUCTION:
Please send an email to shows@mtishows.co.uk, informing us of your need to cancel because of the current, unprecedented circumstances.

All rental materials currently in your possession should be returned to our Hire Library as quickly as possible.

If your Performance Agreement was issued before 21st August 2020, and all your hire materials were delivered to you before 1st April, then all cancellation fees will be waived and your deposit refunded, provided that the rental materials are returned in good order.
If you have received hire materials after 1st April 2020 then you will be liable for the hire charges and postage costs incurred. 

For Performance Agreements issued after 21st August 2020 please consult Clause 6 of your Agreement.

BROADWAY JUNIOR SHOWS:
Unfortunately, as per Clause 6 of your Performance Agreement, we are unable to offer a refund for purchases of Broadway Junior shows. We would be happy to assist you with rescheduling your production.

RENTAL MATERIAL / HIRE LIBRARY

Due to restrictions imposed by the UK Government on Monday 4th January, our hire library is now closed, We will be unable to despatch materials or accept returned materials during this closure. Please do not return any materials to us.

We expect the library to re-open on Monday 22nd February, but will review this date in line with UK Government advice.

Thank you for your understanding.

STREAMING REMOTE PERFORMANCES

MTI offers Remote Performance Rights for select titles – the ability to produce the show with cast members performing remotely rather than live onstage. Remote Performance Rights allow you to use video conferencing technology (e.g. Zoom) or other recording methods to create and capture a “Remote Performance” of your musical to be shown on a password-protected streaming platform. 

Learn more and see shows available for Remote Performance Rights.

STREAMING AN MTI PRODUCTION

Does social distancing mean that you can't reach your usual audience numbers?
Are you needing to grow your audiences in order to cover additional costs related to the pandemic? 
Our Streaming Licence for schools and amateur organisations aims to celebrate and showcase live theatre during these unprecedented times. 

Learn about our Streaming Licence

USER GENERATED CONTENT / FAN VIDEOS

We at MTI always appreciate the incredibly entertaining and uplifting videos witnessed online and on social media, especially over these last few weeks.

While we encourage you to continue sharing your gifts and talents, we ask that you please read these User Generated Content Guidelines for some great suggestions on getting the most out of your Fan Video. Please tag @mtieurope