A Message from MTI Regarding Coronavirus (COVID-19)

A Message from MTI Regarding Coronavirus (COVID-19)

UPDATED: 10th June 2021

In response to the global pandemic, we have worked diligently to try and answer your questions regarding the unique circumstances that have emerged as a result of Coronavirus. Our first priority is the safety of our customers and their organisations as well as our staff and partners.

We have gathered some information that we hope will help clarify our policies and inform your decisions moving forward. Instructions of 'what to do next' also appear below. Please read and absorb all information on this page and continue to check back here for updates.

Cancellations and Postponements

TO POSTPONE YOUR PRODUCTION:
Please complete the Cancellation/Postponement Request Form.

If you have already received hire materials from us, and in light of the on-going unique situation,  any additional rental fees that might be due as a result of postponing your production will be waived.

While we cannot anticipate every circumstance, we do not expect that any such rescheduling requests will be denied unless a proposed "new" performance date cannot be allowed due to a pre-existing restriction/production.

Please note: we are unable to postpone productions without some indication of when you might want to stage the production. Even just a rough idea of a month is fine – we can always adjust that as your plans firm up.

TO CANCEL YOUR PRODUCTION:
Please complete the Cancellation/Postponement Request Form.

All rental materials currently in your possession should be returned to our Hire Library within three weeks of your notification of cancellation. Rental materials that are not returned within three weeks of your notification of cancellation will be charged for at full replacement cost.

Any cancellation royalties that might be due will be waived as a result of having to cancel due to Coronavirus. If you requested to receive hire materials after 1st October 2020 then you will be charged a pro-rata hire fee (at a discounted rate) and postage & packaging costs. Hire fees and postage costs incurred for materials despatched before 1st October will be waived. Failure to return materials within three weeks may result in additional hire fees being levied.

Deposit payments, minus any charges that might be due, will be refunded back to the debit/credit card used during the application process.

BROADWAY JUNIOR SHOWS:
Unfortunately, as per Clause 6 of your Performance Agreement, we are unable to offer a refund for purchases of Broadway Junior shows. We would be happy to assist you with rescheduling your production.

POSTPONEMENT PROMISE

Are you considering booking a new show but concerned that you might need to postpone due to Coronavirus?
Don't worry! If you're taking out a new licence with us and need to postpone your show anytime before 31st December 2022 then we'll accomodate your request at no additional charge to you.
We want you to book your show with us with confidence that we'll do what we can to help it go ahead.

STREAMING REMOTE PERFORMANCES

MTI offers Remote Performance Rights for select titles – the ability to produce the show with cast members performing remotely rather than live onstage. Remote Performance Rights allow you to use video conferencing technology (e.g. Zoom) or other recording methods to create and capture a “Remote Performance” of your musical to be shown on a password-protected streaming platform. 

Learn more and see shows available for Remote Performance Rights.

STREAMING AN MTI PRODUCTION

Does social distancing mean that you can't reach your usual audience numbers?
Are you needing to grow your audiences in order to cover additional costs related to the pandemic? 
Our Streaming Licence for schools and amateur organisations aims to celebrate and showcase live theatre during these unprecedented times. 

Learn about our Streaming Licence

USER GENERATED CONTENT / FAN VIDEOS

We at MTI always appreciate the incredibly entertaining and uplifting videos witnessed online and on social media, especially over these last few weeks.

While we encourage you to continue sharing your gifts and talents, we ask that you please read these User Generated Content Guidelines for some great suggestions on getting the most out of your Fan Video. Please tag @mtieurope