FAQ

If you are running QLab on MacOS Yosemite (10.10) or higher, you may download the MTI Player for QLab directly from player.mtishows.com/macapp at no additional charge.

Certain edits can be made to the existing Performance Accompaniment Recordings. All guidelines and instructions can be found on the Edit Sheet, located in your Organization Profile at the website player.mtishows.com/production.

Once you log in with your Organization Username and Password, simply click on your show's title and a Documents Page will appear. Here, you will find both the Cue Sheet and Edit Sheet for your musical. Please read the submission instructions carefully to ensure you receive your edits correctly and promptly. Once the edit sheet is completed, you can email the completed edit sheet as a Word Doc or PDF attachment to player@mtishows.com to submit your edits.

• The customer may request a cancellation and receive a full refund seven (7) days or less after the initial purchase.
• The customer may request a cancellation and receive a partial refund eight (8) to thirty-one (31) days after the initial purchase. Within this period, the product pricing will be set to $350.00.
• Thirty-one (31) days or more after the initial purchase, no refund or request for cancellation will be accepted.

Please Note for REHEARSAL TRACKS ONLY: After the initial purchase, the customer will have one week to review the software. If within the first seven days, they request a refund, a full refund will be granted. If outside of the first seven days, a fee of $50 will be collected for cancellation.

Because this is recorded material, the better the system, the better the music will play back. We have taken great care in optimizing the tracks for all playback systems. We can assure you that, whatever system you use, our tracks will perform as well as possible.

You will need to mix two channels of audio (The Sound Track) with the stage performers. The only other thing you will need is a playback operator. That will do it.

The resource expires on midnight of your final performance.

Rehearsal tracks are available immediately after purchase and contain the same exact orchestrations as the Performance tracks, but are copyright protected with intermittent Voice Overs to ensure they are not used for performances.

Performance tracks are available two months prior to your performance.  

The music tracks can be accessed through our free app, The MTI Player. You can download our app from the iTunes Store (Apple devices) or Google Play (Android devices).

Any tracks played through the app are downloaded to your device through a WiFi connection. Once they are downloaded, you no longer need a WiFi signal or Internet access to play the tracks.

Production Tracks can only be played on Apple devices (iPod Touch, iPad 2 or above, or iPhone 4 or above with an iOS of 7.0 or later). 

Rehearsal Tracks can be played on most Apple devices and select Android devices. Rehearsal tracks can also be streamed through the Internet (Note: you will always need Internet access for the streaming option).

You can order the ProductionPro add-on through your MyMTI account.

The customer may request a cancellation and receive a full refund within thirty (30) days or less after the initial purchase. After which, no refunds will be accepted.

We would love nothing more than to say ‘yes’! However, with most musicals, the mechanical (video) rights are simply not available. This is usually because the owner of the mechanical rights does not wish for their work to be filmed.Often film studios can have an ‘option’ of video rights (they pay money to secure the rights should they wish to produce a full movie) which again means rights are not available. Some studios have made very famous films , thus owning film rights in perpetuity and will not allow other films to be made, even by community theatre groups or schools.
MTI Europe is however, able to grant video rights for a small number of the shows where mechanical rights have been made available. There is usually a fee for one archive recording and another for making up to 100 copies to give to your cast and crew (not to be sold at profit/as merchandise). 
Shows with video rights available include: all Disney shows and around 40 other shows we represent.
 

Logos, like other elements of a production are covered by copyright and trademark law. Generally the rights to an original logo will be controlled by the artist, or in some cases by the producer if the artist produced the logo on a ‘for hire’ basis. Using the original logo without obtaining permission is prohibited. Many organisations design their own logos – this is absolutely fine so long as the logo is not similar to that of the original. MTI Europe has obtained rights to license the use of certain logos. Logos can legally be used in conjunction with the promotion of a show - on posters, programmes and flyers.

In addition to providing the basic materials necessary to produce a show, MTI Europe also creates and provides instructional, educational and production materials as ancillary products that make production easier and promote the use of musical theatre in the classroom and other educational settings. They provide educators with the tools they need to put on live musical theatre, enhance their productions and maintain the integrity of the work.
Theatrical resources which are available from MTI Europe include: logo packs, RehearScore, study guides, transposition on demand and production slides.
Further information is available here

The customer may request a cancellation and receive a full refund up to and until the shipment of the product. Once the product has shipped, no refund or cancellation will be accepted.

Absolutely! Just ask us how. Contact BMD directly, by calling (800) 277-0343.

To learn more about this and other technical questions, the best option is to contact BMD directly, by calling (800) 277-0343. BMD offers a wide variety of purchase and rental services for projectors.

Depending on your production requirements, you must first select the option of Still Images or Animated Images. All projections are created for specific dates and are delivered premade, ready for customization of time and cue order. A projector is required to display the content. To control and cue all of the projected content, BMD provides a multitude of playback options, from one-click to more advanced customization.

Projections bring life and realism to scenic design and add dynamic cinematic energy to productions. Projections are cost effective compared to traditional costly backdrop rentals. Projections also provide a solution for theatres without a flyspace or organizations that lack a permanent venue. Projection design is a design discipline that is recognized industry-wide and is the future of theatrical storytelling.

Scenic Projection Show Packages are still image or animated video projections that coincide with a musical or play. BMD includes specifically tailored content that aligns with each required scene. Base licensing ranges from $250 to $995, depending on product options and performance criteria.

Should you wish to check availability before applying please contact us

Once an application has been submitted one of our licensing team will be in touch from anywhere between 30minutes up to 10 working days. You will receive an automatic email from our website detailing whether your application has been successful. If we’re unable to license your production you will always be given a reason.
If successful, you will receive your Performance Agreement after a few minutes of the automatic email. This Agreement needs to be counter-signed and returned to us immediately. 
IMPORTANT: we are unable to provide any hire materials to you until we have received the counter-signed Performance Agreement at our offices.

You can apply for a performing licence by clicking here
We recommend that you do not apply for a performing licence until you have read and understood the various fees and materials available for the show you’re interested in staging. These are available on each show’s individual website page.

Every musical in our catalogue is protected under Copyright law. Before you can produce one of our musicals, you must obtain a performing licence. A licence grants you rights to perform the show and outlines all fees. You should always obtain written confirmation of a musical’s availability from Music Theatre International (Europe) before planning a production or announcing a season. After creating a show, theatre writers copyright their work, protecting their ownership and enabling only them or their representatives (in this case, MTI Europe) to decide: who may perform the show, where it may be performed and what licence fees will be required. On the authors’ behalf, MTI Europe grants a licence for organisations to produce the show and collects a fee, known as a royalty, for all performances. Built into every licence is specific language that governs how the copyrighted work may be presented. 
Our responsibilities include enforcing copyright law as it pertains to live stage performances (prohibiting changes to the script or score, monitoring unlicensed productions, etc), promoting and engaging new productions of shows and to ensure all funds owed are paid to the relevant writers/original rights holders.

The cost of a licence is made up of a number of components:

1) Royalty fee (per performance). There are usually two options – a percentage royalty or a minimum per performance – you would pay whichever is the greater of the two
Royalties are the authors’ way of being paid for the use of their show (their "intellectual property"). The authors of a musical may include the bookwriter (who writes the dialogue), the composer (who writes the music), and the lyricist (who writes the words to the music). Their right to be paid for use of their work is guaranteed by the copyright laws of this and other countries and is the basis of theatrical licensing.

2) Hire fees. Using the fees published on each show page you are able to work out how much you would pay. The standard rehearsal package MUST be hired with all performing licences (where applicable).
Rental fees are charged for the materials we supply to your theatre organisation in conjunction with a performance licence. These materials include the performance materials (scripts, scores, etc.) and the MTI Theatrical Resources.

3) Theatrical resources/video licence (optional)

4) Postage and packaging 

5) V.A.T. (payable on the royalty fee)

Yes; all performances in front of an audience (whether paying or invited) are subject to a royalty charge under Copyright law. This also includes dress rehearsals where an audience is invited.

If you're applying for a full scale musical then you are required to submit a refundable deposit of £500 at the time of applying for a performing licence. This is taken in the form of a credit/debit card payment. The £500 will be held on your account against loss or damage to any hire items whilst they remain in your possession. After your production has taken place you must submit a declaration of total ticket sales for your production. You will then be sent an invoice detailing all charges due. The £500 paid at the application stage will be indicated on your invoice and off-set against the total balance due.

If you're applying for a Broadway Junior/Kids show then you are required to pay the full licensing fee at the time of applying. This fee must be made in the form of a credit/debit card payment. 

Applications are judged on a case by case basis. MTI Europe cannot always offer discounts for charity performances. Remember that royalties are the authors’ way of being paid for the use of their shows and as such is their wage. Many authors often contribute heavily to their own charities and therefore the royalty, as such, is not MTI Europe’s to discount.

In the amateur world, MTI Europe operates a one price for all policy. This includes (but is not exclusive to): schools, youth groups, university groups and amateur societies.

Professional fees are available upon application to Sally Irwin, Professional Licensing Manager.

MTI Europe will charge the following rates should you lose any hire materials. The fees below will also be levied if any materials are returned damaged or contain any pencil markings.

Libretto Vocal Book - £25
Libretto or Vocal Book - £12.50
Piano Conductor / Piano Vocal Score - £50
Orchestral Part - £35
Full Score - £100 - £500 (depends on the show)
CD (Backing/Logo/SFX) - £25.00

Fees correct as of 01.01.2017

Everything we have despatched to you must be returned within FOURTEEN DAYS of your final performance. failure to return any rental items within the newly extended period will automatically result in a charge for the full replacement cost of any and all outstanding items. To avoid additional charges you should ensure that all materials are free of markings. We provide a personal return address label (containing your own barcode) which should be placed on the box you are using to return your materials. You are responsible for the safe return (and cost) of the returning of materials – MTI Europe does not provide a service for collection of materials. We recommend you use a trackable service such as Parcelforce or DHL.

During rehearsals, the director or producer may find that some changes are required to make the show work in their theatre, or they may feel making ‘minor adjustments’ to a show (such as changing the gender of a character or changing the name of a town to give it local significance) is inconsequential to its integrity. Often directors believe they have the right to ‘experiment’ with the authors’ intentions as an expression of their artistic vision.
This is not the case.
When you are granted a performance licence, by law the show you license must be performed as it is written. You have no right to make any changes at all unless you have obtained prior written permission from us to do so. Without prior permission from MTI Europe your actions may subject you to liability for breaching the terms of your licence agreement. Occasionally, new versions of shows are created when the authors or someone the authors have approved re-conceives the piece. However, only the authors have the right to make these revisions, and they rarely grant third parties permission to do so.

Yes; where materials are on hire only (90% of our catalogue) then all organisations who request a performing licence will be required to hire a standard rehearsal set from us. The materials rented by MTI Europe are the materials that have been provided by the author(s) of the work and are the ONLY authorised materials for rehearsals or performances. Some shows have rehearsal materials available for sale only (eg. HONK! – script, CALAMITY JANE – script and score) – you should always consult the relevant show page to check what is available.

Sometimes a particular musical will not be available for amateur production. A restriction of this kind may be placed on a show when a national tour or a large professional production is taking place. MTI Europe will always endeavour to publish such restrictions on its website. Because restrictions are put in place or lifted at any given moment, it is always important for an organisation to obtain a performing licence before announcing a production. If an organisation has a valid licence and a show becomes restricted, in most cases MTI Europe will be able to honour that previous commitment, even though rights for other organisations in the same area may subsequently be denied

There are only a small number of shows where backing tracks are available. If a show does not have a backing track available to hire from MTI Europe then you must use live musicians (even if this is just a piano). Under the terms of a performing licence you are not permitted to use backing tracks sourced from a third party, nor are you permitted to create your own.

Unfortunately, Realtime Music Solutions cannot accept PO's at this time.

RMS recognizes that some organizations find this burdensome and regret the inconvenience.  RMS is a very small company. If they were to commit the necessary manpower to PO administration and accounts receivable follow through, it would diminish their capacity to develop new products, features, shows, etc. In time, they may very well change the policy. But at this stage in their growth, they believe customers are better served by focusing on the latter.

Payment can be made by check (paper or electronic) and credit card.